Shipping & Returns

This page contains the main information about GALESPORT order preparation, shipping, tracking, returns and customized products.

Order preparation

Every order is prepared with care. Timing may vary depending on the selected product, availability and any requested customization.

Shipping

After preparation, the order is handed over to the carrier. You will receive updates and tracking information as soon as they are available.

Order tracking

To check the status of your order, contact us with your order number or the email address used for the purchase.

Returns and exchanges

Return or exchange requests are reviewed according to the store policies. We recommend contacting us as soon as possible, describing the issue and attaching photos where useful.

Customized products

Customized products are made to order. For this reason, returns are reviewed case by case, especially where there is an error, defect or printing issue.